FAQs

At Aleyah Travels, we do not charge a service fee for our personalized travel planning and concierge services. However, we require all new clients to make a one-time holding deposit to secure their booking. The amount of the deposit varies depending on the size of the group, ranging from $100 to $350. This deposit will be credited toward the total cost of your booking.

Please note, if you decide to cancel your trip after the booking process has begun, the deposit will no longer be refundable. We encourage you to reach out to us with any questions or concerns before confirming your reservation to ensure a smooth and enjoyable experience.

Yes, at Aleyah Travels, we specialize in luxury Caribbean travel, but we also offer bookings to select destinations outside of the region. Specifically, we can arrange travel to Mexico, Hawaii, and various locations within the United States, should your travel needs extend beyond the Caribbean. We are committed to providing a high level of service and ensuring a luxurious experience, no matter where your journey takes you. Please feel free to inquire about any other destinations you may have in mind, and we will be happy to assist you.

Yes, at Aleyah Travels, we offer a range of flexible booking options tailored to your needs. You can book specific services such as resorts, hotels, villas, cruises, and individual activities or cruise excursions.

However, please note that if you require a flight or transportation, these services must be paired with an accommodation booking. This ensures that we provide you with the most seamless and luxurious travel experience possible, with every detail carefully coordinated.

Feel free to reach out to us for any specific requests, and we’ll be happy to customize your perfect getaway!

To view a detailed overview of our booking process, please visit our website at aleyahtravels.com/process.

For new clients, there are two additional steps to ensure a smooth and secure booking experience:

1. Service Agreement: A service agreement is required for all first-time clients. This agreement outlines the terms of our services and must be completed and accepted before moving forward with your booking.

2. Holding Deposit: A one-time holding deposit is required for first-time clients. The deposit amount varies based on the group size, ranging from $100 to $350. This deposit will be credited toward your booking, but please note that it becomes non-refundable once the booking process has begun.

At Aleyah Travels, we are dedicated to curating a truly exceptional and bespoke luxury experience.

Some of the exclusive luxury experiences you can expect include:

• VIP Services: Enjoy private drivers, ensuring your transportation is both stylish and seamless.

• Private Activities: Indulge in personalized excursions and activities, tailored to your interests and preferences.

• Yacht Charter Experiences: Set sail in style with private yacht charters, offering a unique and luxurious way to explore the waters.

• Club-Level Rooms with Personal Butlers: Stay in premium accommodations with the added luxury of a personal butler to cater to your every need.

• Complimentary Room Upgrades: Experience the highest level of comfort with complimentary upgrades when available.

• And Much More: From exclusive dining experiences to special access to events and attractions, we strive to deliver Aleyah Travels’ luxury at its finest.

With Aleyah Travels, your journey is designed to be nothing short of extraordinary, offering you a luxurious and unforgettable experience at every turn.